Mastitis Focus Trouble Shooting

Are you having difficulty with your Countdown Mastitis Focus report? 

Below are a series of frequently asked questions that may help.

note....this page is currently under construction

How do I generate a report?                                                                                                

Check Points Explanation
  1. Request one through your Herd Improvement Organisation or adviser (Vet)
If you milk record your HIO will be able to either produce a report for you or send you the data files needed so that you can generate a report.  Note.. unless you provide clinical case & dry-off data (hard copy or electronically) to your HIO, the files produced by the HIO will only include herd test data
  1. Through your on-farm recording software

MISTRO Farm (ver 1126) and has incorporated an option under the report menu to generate a Countdown Mastitis Focus report

Easy Dairy (2008 update)  is capable of generating the necessary DIF files. Export the files, save them to your computer and then visit www.mastitisfocus.com.au

Dairy Data (ver xx) will shortly release a new version capable of generating reports

Please make sure you have the most recent version of these programs

If you use a different package, it will need to be able to export the standard industry DIF files : 101, 102, 103, 104, 107 & 116

  1. Visit www.mastitisfocus.com.au with the required DIFF files for your farm.
The program uses standard industry DIF files.  Se below for details on possible file combinations

 

I can't generate a report - I keep getting an error message 

Check Points Explanation
Error message You haven’t supplied the correct file format
Error message xxxxx  
Error message xxxxx  
   

 

It won't accept the data file to generate a report

Check Points Explanation
Check that the data file you are trying to upload is zipped.

Each zip file can validly contain the data files for a single report only.  Valid data file combinations are:

1.   A single file ending in .DIFF    OR

2.   Files with a .101, .102, and .103 extension and a combination of .104, .107, and .116.  Note that it is possible to have additional files (.105, .108 etc) but these are not used by the program.

 

How do I zip my data files?

Check Points Explanation
   
   

 

I can't open the report

Check Points Explanation
Check that you have Adobe Reader To view the pdf, your computer will need to have Adobe reader installed.

Link to adobe reader

 

Is this report for my farm?

Check Points Explanation
In the header section of the report check that:
The name/address is correct in the title box If it is not your name, or the name of an entity that you associate with the farm, then the report is probably not for your farm. Or perhaps the information for your farm is recorded under a name you are not familiar with.
 The Herd ID number is correct for your farm? If your report has been generated from a Herd Improvement Organisation, the Herd ID should be the number by which you are known at the HIO – often this is a Shire farm number. However if your report was generated out of on-farm software, then the number may be a number assigned by your software – in which case it could easily be unknown to you.

 

Is this the correct report?

Check Points Explanation
In the header section of the report check that:
The report period calculated is the same as you intended This is based on a twelve month period finishing at the end date you entered? If this is not the period you wanted, then you should obtain another report with the correct date
The number of “Total calvings” is correct This is not the number of cows that you are milking now – it is the total number of calvings recorded for the whole twelve month report period that you selected.
Now check that all the data has been included (see below) The “Farm data box” on page 2 of your report summarises the data used to generate the report

  

How can I check that all my data has been included?

Check Points Explanation

In the “Farm Data Box” on page 2 of the report check that:

The number of cows milking through the year looks correct

If it looks too many, you may have a number of cows not properly terminated in the system.  If you haven’t told the HIO or your software that a cow was dried-off, died or was sold, then naturally the computer assumes that she is still there!

If a cow milked for only one day in that month, she will be included in this number. For this reason months when a significant number of cows are calving, or are have been dried-off will often look like an odd number to you.

 

The correct months and number of cows herd tested appear correct

If some months are missing these herd tests may not have been downloaded onto your farm PC. If you find significant errors with the number of cows, check your printed herd test records and also with your HIO.

The number of cows calved in each month appears correct If this seems low, not all calvings have been recorded in the system
The number of heifers calved in each month appear correct Have heifers had their ages (date of birth) entered? Commonly, if too few heifer calvings appear to be recorded, it is because your HIO or software haven’t been given all of the birth dates for your cows – without this the computer cannot know their age!
The number of cows culled or died is correct  
The number of clinical cases appear correct All clinical cases need to be recorded.  Rougly compare the total number of cliniacal cases to the amount of antibiotic treatments used for an easy way to gauge if all cases have been entered into your on-farm software.
The number of cows dried-off is correct  
The number treated with Antibiotic DCT

 

 
The number of cows given a teat sealant at dry-off  

 

I only get a partial report - how do I get the rest of the boxes filled in?

Check Points Explanation
See the tick boxes on page 2 of your report to see what records are missing  
If your report is generated from on-farm software, make sure all available records are entered This includes clinical case and drying-off records as well as herd test information from you HIO
If you report has come from your HIO, then you will need to supply them with your clinical case and drying-off records Some HIO’s offer a service to enter your clinical case and drying off records into their system.  Alternatively you can run a report through your on-farm recording software.
   

 

I think some of the measure's in the report aren't right

Check Points Explanation
Refer above to “How can I check that all my data has been included?”  
Refer to the corresponding performance measure in the “Nuts and Bolts” section on page 2 of your report  
Refer to the “Mastitis Focus Users Guide”  
   

  

If you have a different question, or you are still experiencing difficulty then please email countdown@countdown.org.au for further assistance.

  For more information on Countdown Downunder or to give us feedback on the program
  e-mail countdown@countdown.org.au 
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